Upgrade Your NexPress?

Want to upgrade your Kodak M700 to a Kodak NexPress? Put it up for sale on eBay. Sources within Kodak, speaking on condition of anonymity, say that Kodak is considering replacing the majority of the Kodak M700′s in the field with Kodak 2100 NexPress Classics if the companies that own them have the space for them. This became an issue for Kodak when unhappy customers started advertising their presses for sale on eBay, to get the attention of Kodak. Only two companies have reportedly declined to take Kodak up on the offer, saying that the M700 works fine for them. One of the companies, MetroDigital, based out of Santa Ana, California, reports to be very happy with the quality and service of the M700 and has declined the replacement. (They previously had the Kodak NexPress and downgraded to the M700 when it became available.)

How well the Canon C7000 has performed in the field meets with mixed reviews. Some shops say they run like a dream, so quiet that they have to check it every so often to make sure it didn’t stop running. Other shops complain bitterly of downtime and the failure to implement the in-field repair of equipment by operators – a model extremely popular with Kodak NexPress users. Citing an average of 16,000 impressions between service calls, the C7000 has been somewhat of a disappointment for those that have purchased the C7000 and it’s lesser cousin, the C6000. If the 16,000 number is accurate, you’re looking at a repair a day if your shop is doing any kind of volume.

Kodak can afford to offer their customers an upgrade to the M700 if they’re unhappy with the press they have, but if you’re leasing the Canon, what is your next move? At this point, you’re plain out of luck.

Posted by Editor on 1:28 am. Filed under Analysis & Opinion. You can follow any responses to this entry through the RSS 2.0. Both comments and pings are currently closed.

Upgrade Your NexPress?

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